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How jili7orig Handles Your Personal Information

Every time you open your account, make a deposit via GCash, Maya, or InstaPay, or reach out to support, you share information with us.

Account data kept secureGCash, Maya, InstaPay transaction recordsYour right to access or delete dataPhilippines-based player focusClear contact path for privacy requests
jili7orig How jili7orig Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review what data we hold, correct something, or ask us to delete your account information, our support team is the fastest route. You can raise a privacy request through live chat, email, or by submitting a query through your account dashboard. We aim to acknowledge requests within one business day and resolve most straightforward cases within seven. For anything requiring identity verification — such as a full data export — expect us to ask you to confirm ownership of the registered GCash or Maya number on file before we release any records.

Live Chat Open the chat widget from any page while logged in. Describe your privacy request and an agent will log it immediately and send a case reference to your registered contact.
Email Support Send your request with your registered account email as the sender. Include the phrase 'Data Request' in the subject so it routes to the right team without delay.
Account Dashboard Log in from your mobile browser, go to Account Settings, and select the Privacy section. From there you can view stored details and submit a formal deletion or correction request.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security and transparency sit at the centre of how we run account data at jili7orig. SSL encryption covers every connection — desktop or mobile — so data in transit between your device and our servers cannot be intercepted. Below are four specific practices we follow so you know exactly what happens to your information.

Cookies and Session Tracking

We use session cookies to keep you logged in across tabs and to remember your preferred payment method — GCash, Maya, or InstaPay — so the checkout step is shorter on your next visit.

Account Security Measures

Your login is protected by OTP verification sent to your registered mobile number. We do not store raw passwords and we never ask for your GCash PIN or Maya password through any channel.

Data Retention Period

Transaction and account records are retained for the period required by applicable financial regulations. Once that window closes, data is deleted or anonymised from active systems on a rolling schedule.

Third-Party Sharing Policy

We share data only with payment processors needed to complete your GCash, Maya, or InstaPay transactions and with compliance bodies where Philippine law requires disclosure. We do not sell your data.

Your Privacy Questions, Addressed Directly

Below are the questions we hear most often from account holders in the Philippines. Each answer is specific to how we operate — not a copy of a generic template.

We store your registration details, contact information, login session records, and a log of payment events such as GCash deposits and Maya withdrawals. We do not store your wallet PINs or passwords.

Yes. Submit a deletion request through Account Settings or via email. We verify your identity first — usually by confirming the GCash or Maya number on your account — then process the deletion within the timeframe the law allows.

Only where it is necessary: payment processors handling your GCash, Maya, or InstaPay transactions, and regulatory bodies where Philippine law requires us to report. We do not sell or rent your data to advertisers.

Log in, go to Account Settings, and edit your profile. For changes to your registered mobile number — the one linked to GCash or Maya — contact support through live chat so we can verify ownership before updating.

Transaction logs are kept for the retention period required under applicable financial regulations. After that period, records are deleted or anonymised. You can request a copy of your own history at any time through the Account Dashboard.

Contact live chat immediately. We can freeze account activity, invalidate active sessions, and begin an investigation. Change your registered mobile number's OTP method and alert your GCash or Maya app provider as a precaution.
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Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.