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Know Your Rights Before You Play

Every account on jili7orig operates under a clear set of terms — covering how your data is stored, how transactions via GCash, Maya, and InstaPay are handled, and what rights you hold as an account holder.

Terms of UsePrivacy PolicyAccount RightsGCash & Maya PolicyDispute Process
jili7orig Know Your Rights Before You Play
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account

Your account security and data privacy are not afterthoughts here — they are built into the account flow. Here is what we actually do, step by step.

Data Handling Personal details and e-wallet references — including GCash and Maya account numbers — are encrypted at rest. We do not sell or share your data with third parties outside of payment processing and legal compliance obligations.
Cookie Policy We use session cookies to keep you logged in across your browser and mobile device. Analytics cookies are optional — you can manage your cookie preferences through the settings menu in your account profile at any time.
Retention and Deletion Account data is retained for as long as your account remains active and for a regulatory period after closure. You can request a full data export or deletion through the Help Centre; we process those requests within 30 days.
Requesting Changes To correct inaccurate account details or update your registered email, go to Profile Settings in your account. For legal data correction requests that go beyond profile edits, contact support via email with your account ID and the specific change required.
POLICY CONTACT PATHS

Reach Us on Any Legal Matter

Questions about your account rights, data requests, or disputes can be raised directly through the channels below. Our support team handles legal and policy inquiries separately from general gameplay queries — so flag your concern clearly when you get in touch.

Live Chat Reach a support agent through the live chat widget in your account dashboard. Flag your message as a policy or legal query so it routes to the right team member quickly.
Email Support Send detailed legal or data requests to our support email. Include your registered account details and the specific policy section your concern relates to for a faster response.
Account Help Centre The Help Centre inside your account covers data access requests, account closure, and transaction dispute steps. Start there before escalating to direct support for faster resolution.

Common Questions About Our Policies

These are the questions we actually get asked about accounts, data and terms — answered directly so you know where you stand.

Account terms are governed by applicable law in the Philippines where local law permits use of the platform. Availability depends on your location and local legal eligibility at the time of account registration.

Submit a data access request through the Help Centre in your account, or email support with your account ID. We aim to process data access requests within 30 days of receiving them.

Your GCash and Maya transaction data is shared only with those e-wallet providers for processing. We do not sell payment data or pass it to unrelated third parties outside of legal compliance requirements.

Policy updates are sent to your registered email address and posted on this page at least seven days before they take effect. Continuing to use the platform after that date counts as acceptance of the updated terms.

Yes. Request account closure and data deletion through the Help Centre. A regulatory retention period applies to transactional records, but non-essential personal data is removed after the closure process completes.

Start by raising the dispute in the Help Centre with your transaction reference number. For InstaPay-specific issues, you may also contact InstaPay support directly; our team coordinates with payment providers on verified disputes.
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Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.